Your Visit

1What do I bring?
Please bring
  • Lab work, imaging, physicians' reports
  • Supplements and medications you are taking (or pictures of the bottles)
  • Pictures of skin or other issues to show progression
  • Insurance card (if you have one)
2What does "pay what you want" mean?

At the end of each visit, I ask you, "how much would you like to pay for this session?" The amount you tell me is the amount that goes on your invoice.

3Can you please provide a recommended rate?

If you feel more comfortable with a recommended rate, $240 for the initial visit and $180 for follow-up visits will allow me to cover my clinic costs, account for the time outside the visit spent on research and compilation of individualized treatment plans, and allow me to continue to provide the accessible pricing for those who need it.

For people with insurance coverage, I recommend contacting your insurance provider and asking about the maximum per naturopathic visit, if you wish to stay within this amount.

4Is the clinic wheelchair accessible?
No, it is not. But I am providing home visits for patients who require an in-person assessment or treatment.
5Is there parking available?

Yes! Please park in the driveway.

Please do NOT park on the side of the road, since it is a no parking zone and you may get a ticket.

6What does a typical visit look like?

We start with describing your chief complaint, then I ask clarifying questions about your symptoms, health history and lifestyle.

If anything requires a physical exam, we do that.

We decide on any further testing that needs to be ordered or performed on the spot.

We decide on treatments that you would like to try, and start something on the first visit.

I do further research after our visit to see if we should consider any other tests or treatments, and email you what I find.

7Who can I bring with me?
Feel free to bring family, friends, and service animals. Depending on the nature of the conversation or treatment, we might have family wait in the waiting area for a bit, especially for older children and teenagers.
8What methods of payment do you accept?

Pretty much anything - e-transfer to contact@georginanaturopathic.ca, direct billing to insurance, Mastercard, Visa, American Express, cash, cheque, food, a word of gratitude.

9For which insurance companies to you offer direct billing?

Manulife (including OTIP)

For other companies (SunLife, Canada Life, Great West Life, Desjardins, Green Shield), you will have to pay up front and claim after the visit.

10Can I use my acupuncture insurance coverage for the acupuncture treatments?

No, the acupuncture treatments would still be billed under naturopathic according to my licence type.

To use your acupuncture insurance, please see our local registered acupuncturists:

Jessica Marie:

Instagram @registeredacupuncturistjess

Facebook @jessica.marie.r.ac

Jason Tarter:

https://traditionalhealingcentre.com/

11Do you provide home visits?
Yes, within Georgina.
12How do I get to the native plant garden?
If you follow the driveway to the left of the clinic you will arrive at the garden. There, you will find benches and grass paths that you can explore.

Is naturopathic medicine for you?

1What conditions do you help manage?

Pretty much anything that is not an emergency and does not require surgery or IV.

When you look at medical treatment guidelines, in addition to medications, you find diet and lifestyle recommendations and supplements that have been researched for that condition. Naturopathic medicine allows patients to use the entire treatment guideline.

2Do you offer massages?
For massages, please see my lovely RMT in Keswick, Galina Shammo. To book please call, 647-867-4887
3Do you dispense cannabis in your dispensary?
No, cannabis is not in the scope of naturopathic doctors at this time. Please see your medical doctor for medicinal cannabis.
4What are limits to confidentiality?
I am obligated to disclose information when:
  • presented with a subpoena
  • a patient has the intention to harm themselves or others
  • I diagnose a communicable disease on public health's list
  • being inspected by insurance
  • I suspect child abuse
5Do you offer COVID-19 testing?
A rapid antigen kit can be priority shipped to your home as part of your virtual visit.

Booking

1Do you take walk-ins?

Same day booking is now available online. You can also text or call to determine availability.

2How do I cancel my appointment?

Open the email that you received when you booked the appointment. At the bottom of the email, click the yellow-orange "Sign In" button. Under Appointments, select the appointment you would like to cancel. Press the red button "Cancel Appointment". Fill in the reason field, press "Next". Press the green button "Yes, cancel my appointment".

Or just text or call me at 647 990 3079 and I will handle it for you.

3Are gift certificates available?
Yes! We have gorgeous gift certificates printed on seed paper with native black-eyed Susan seeds to be planted after they are used.

Legal

1How long are health records stored?

10 years after the last visit, and for children, 10 years after they turn 18

Clear as mud?

Come see the clinic for yourself!

Book visit